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Immigration Blog


Posts in category: COVID-19

Immigration Blog

Migrating is more than just filling in forms and submitting paperwork; its a complex process that will test even the most resilient of people. Understanding Australia & New Zealand at a grass-roots level is paramount to your immigration survival, and to give you a realistic view of both countries, its people and how we see the world, as well as updates about any current or imminent policy changes, subscribe to our regular blog posts by entering your details below.

My Left Jab

Posted by Myer on June 18, 2021, 12:37 p.m. in COVID-19


Melbourne is in the grip of its 4th lockdown, I kid you not. It’s also fairly severe, level 5 for those of you who are unfortunate enough to be up with the play on levels of lockdown it’s a relative biggie.

We are told by the Labor government in the State of Victoria that if the rollout of Australia’s federal vaccination program was more efficient we wouldn’t be in this position. We are told by the Liberal Coalition federal government that it’s inept practices on the part of the Victorian government that led to 4 lockdowns. The only thing that politicians in Australia can agree upon is that it’s the other guys fault.

One of the five legitimate reasons to leave one’s home was to receive a Covid vaccination or jab so I was quite looking forward to my excursion to leave the home and do my bit for a return to normality.

With so much vitriol in the air I felt almost guilty to find the process to be relatively stress-free. We weren’t able to book online (unbelievably we still have to use a telephone to make the booking) but attended one of the vaccination hubs in Melbourne and after a short registration process and questions, my wife and I received our jabs. Apart from a sore left arm the whole process was completed in less than 30 minutes.

We received the AstraZeneca vaccine because those 50 plus were not allowed to have the Pfizer vaccine, the latter being reserved for younger Victorians because of issues associated with blood clotting. Apparently I’m getting more resilient with age :-).

Apart from a sore left arm and some flulike symptoms experienced the next day (which a Panadol cleared quite quickly) I felt fine. I did however experience an uncontrollable urge to purchase Microsoft products but health experts tell me that it’s purely coincidental.

It’s hard to criticise a system that provided such an efficient vaccination process especially when it’s free (although one could argue that any time you pay taxes nothing is free) when there are many people in the world unable to obtain Covid vaccinations. However, as one of our consultants mentioned to me, we shouldn’t judge Australia by Third World standards, we can and should do better. Australia's success in keeping COVID from taking hold has made the nation the envy of the world, but the slow pace of the rollout has caused frustration and confusion.

We only have 2.3% of our population of 25.7 million fully vaccinated whereas countries like the United States have approximately 50% percent of the population of 332 million vaccinated and we produce the AstraZeneca vaccine in Australia at a rate of approximately a million doses per week.

In fairness to the Federal government the Therapeutic Goods Administration (TGA) only granted provisional approval in February 2021, later than several other overseas countries and the Prime Minister’s initial comments in describing the rollout program as not being a race nor a competition have undoubtedly come back to haunt him.

The management of the pandemic has been complacent and slow with no new quarantine facilities being built, and the government missing its vaccination targets to such an extent that the army has been called in to oversee the rollout.

There is also no excuse for not protecting some of the most vulnerable people in society such as those in residential aged care, those requiring disability care and those working in this sector. It’s only since we had the recent Covid outbreak in Melbourne and the subsequent lockdown that increased supply and the opportunity of vaccination has been ramped up to this vulnerable sector of the Australian population.

But perhaps the lockdown in Victoria did have a silver lining in terms of eroding the aura of complacency in not only Victoria but the whole of Australia with a much faster uptake of vaccines on the part of the public. Thanks largely to an early closure of Australia’s borders to China at the outbreak of the pandemic, we’ve been well protected and lucky in Australia, and it has to be said complacent.

Approximately 40% of all Covid vaccines in Australia have occurred in Victoria and vaccination numbers comprising of at least 50,000 doses on repeated days occurred in the wake of the recent Victorian outbreak. Those aged 40 – 49 are now eligible for the Pfizer vaccine.

It seems that Covid is going to be with us as a species for a long time and with increased pressure to be reducing travel restrictions, the harder it will be to contain the spread of the virus. The only way that the politicians, whether they be federal or state, will ever allow us to have a sense of freedom is if the vast majority of the population in Australia become vaccinated.

Getting a Covid jab is a bit like immigration, at some point one has to weigh up the pros and cons and take a leap of faith and as a director of an immigration consultancy, I have a strong vested interest in returning Australia to welcoming the influx of large numbers of international travelers, including skilled migrants, the bread-and-butter of our business. So Aussies, new and old, I urge you all to roll up your sleeves, don’t think about the size of the needle and step right up.

Myer Lipschitz


A Good News Bad News Story

Posted by Iain on Oct. 16, 2020, 2:51 p.m. in COVID-19


I am not sure if this is the good news or bad news story.

It looks like the government is finally starting to open up the border, inconsistently and somewhat illogically, step by step. Over the last two weeks they have announced that: 

1.       International students - 250 PhD students who were expected to study in New Zealand this year will now all be granted border exemptions to come and complete/start their study, depending on the courses they undertake and if they have support from their education institution in NZ

2.       Those who are offshore holding a work visa will, if they were previously in NZ before the lockdowns took effect, be able to apply to enter NZ with their family. No exemption to crossing the border required.

While that is good news, especially the second point, I am left scratching my head over why those people who hold jobs whilst currently overseas see their family getting priority over reuniting the hundreds of families stuck overseas when one partner is already in New Zealand working. Every week hundreds of border exemption applications, some filed by us, are being declined, for such split families.

While some of IMMagine’s applications are being approved for these exemptions, others have been declined and there is simply no consistency nor rhyme nor reason as to who gets the approval and who gets the decline. It appears to be a complete lottery.

Our team is spending inordinate amounts of time and energy trying to get straight answers out of INZ about those that have and those that haven’t been granted border exemptions to reunify these split families.

What is so frustrating is INZ has always tried to explain away their historically inconsistent decision making by hiding behind the ‘each case on its merits’ line. It’s garbage of course. That is nothing more than a cop out as two cases which are by and large the same should expect the same outcome. But so often that is anything but the case.

Never has this inconsistency been more apparent since we were told by a senior Manager a couple of weeks ago that where one partner was in NZ on a temporary visa and a partner and/or children were stuck on the other side of the border, they intended taking a more humanitarian approach, were dong a ‘wider piece of work’ (if I hear that phrase one more time I’ll scream) and were going to have a team meeting to ‘calibrate’ (seriously that’s this week’s INZ’s favourite and utterly meaningless term).  They were probably going to talk ‘around’ the issues' in the exemption ‘space’.

It transpires that meeting never took place.

Given concerns INZ managers have about the (intellectual) capacity of their own ‘counter level’ staff tasked with making these important decisions a directive was however given to them to escalate requests meeting the bullet point criteria below to a ‘senior experienced immigration officer’ (suggesting there are senior inexperienced officers? God help us) so someone who has been around a bit longer can cast their more ‘experienced’ eye over the 3000 characters which is all you get to state your case.

Six applications later which are all by and large the same, including: 

    One partner in NZ on a work Visa

    Other Partner stuck in the ‘home’ country

    One or more young children stuck in the home country with partner

    Child(ren) not seeing the NZ based parent for at least six months….

 …two were approved, four were declined.

If two were approved isn’t that the benchmark for the others to meet and if they do surely they too must be approved?

Apparently not.

These aren’t complex cases like residence visas. These are on the face of it simple cases with four criteria common to all applications and no differences beyond the names and dates of birth of the applicants. Hardly rocket science. Complex assessments do not need to be made. The only thing that differed in those six cases was the officer making the decision.

When we got copies of the files under the Official Information Act, bearing in mind it is a legal requirement for these decisions and the rationale that goes into them to be recorded, we learned….nothing. None the wiser why some were approved and some were declined.

Who assessed it determined what the outcome was. Pure and simple.

INZ cannot reasonably argue ‘each case on its merits’ was the reason for some being approved and some being declined when in substance they were all virtually identical.

The conclusion is these applications are nothing but a lottery.

This is the best example of the perils of dealing with INZ. They have for years hidden behind the ‘each case on its merits’ mantra rather than face the truth and do something about it. It’s nothing but a smokescreen for their inability to make consistent decisions.

What kind of system is it when who processes your visa is likely the strongest determining factor as to its outcome?

As we have pointed out before INZ has admitted its biggest ‘challenge’ (I’d say handicap) right now, more than ever, is they have so many officers that are still wet behind the ears and have no idea what they are doing.

This is simply not good enough. These decisions impact people lives. The emotional trauma being wrought upon families is, for those of us not trapped in this visa ‘no mans land’, difficult to comprehend. It seems some INZ Managers ‘get it’ but they are powerless it seems to get it through the skulls of the decision makers on the ‘counter’. The only alternative is they don’t care and I cannot believe that.

At some point someone is going to do something desperate born of the despair, frustration and hopelessness they are feeling given their family has been split for months with seemingly no end in sight - not for a few days, not even a few weeks, but for many it has now been over 8 months. Covid is often spoken of as a physical health emergency but to me it is increasingly becoming a mental health emergency and for no one more so than those migrants that the Government has encouraged to come here to be part of its residence programme, people who have brought us their skills, their energy and their commitment to building new lives in New Zealand, for whom ‘going home’ is not an option and who, to a child deserves so much more than this lottery.

We have two clients right now in New Zealand on work visas both of whom are thinking of throwing in the towel because they haven't seen partners and children now since Christmas. How do you make them understand that when another complete family is sitting overseas with one partner who gets a job in New Zealand now going to leapfrog them in the visa process? Are their needs subservient to the family that has never set foot in NZ?

If their employer gave them leave and they flew back to South Africa, we filed new work visas because they no longer need border exemptions, we must assume that they are going to be granted. It’s insane.

On the one hand it's great news that the border restrictions are starting to ease but it's so depressing that the Department seems incapable of prioritising those that can enter in a sensible and consistent way.

Until next week



Iain MacLeod

Southern Man

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Stay ahead of the pack

Posted by Iain on Sept. 25, 2020, 10:01 a.m. in COVID-19

It’s our bottom line advice to those looking to move to New Zealand or Australia and who believe they have the skills or capital that the Australian and New Zealand Government’s traditionally have sought out. If you leave it too long till borders are fully reopen not only might you be waiting a long time but you might also be caught up with hundreds of thousands of people looking for the ‘arrivals’ door at airports across New Zealand and Australia.

I cannot believe over the past six months how many people are contacting us, now desperate to leave wherever they are and join us on one of our islands. For islands, even big ones like Australia, are currently viewed as the safest places to be during a global pandemic and beyond. Not hard to control the border when you can simply shut down flying. If Trump is re-elected in the US, Boris continues to stuff up Brexit, Europe continues to groan under the weight of illegal migrants and legal refugees, South Africa continues its inexorable economic decline, Hong Kongers realise the BNO passport might not be the answer to their China fears and Singapore battles with its economic recovery, we will continue to be busy as people’s priorities continue to shift. Countries like New Zealand and Australia with lower population densities, solid health systems and sensible Governments are simply going to become more and more popular.

The fact that the Australian Government has already signalled that it is not cutting permanent residence quotas this year and next is telling. Over the past quarter century a significant percentage of Australia’s GDP growth has come from the two ‘M’s - ‘mining’ and ‘migration’. The PM has already signalled it is his (wise) intention to let business, rather than Government, dig, literally it seems, Australia out of its recession. China is back buying up lots of ore. Migrants consume - all need houses, cars, flat screen TVs and lounge suites - and therefore spend money when they get off the plane which explains why Australia doesn’t want to cut and continues to process residence cases.

I am pleasantly surprised by this given Australian unions have enormous and disproportionate political power and in times of rising unemployment in Australia you’d think they’d be arguing for the labour market drawbridge to be pulled up. The unions might well be but the wind is blowing nicely at the back of the pro-business federal Government that has increased in popularity given its handling of the virus. Any calls for restricting migration are for the most part being drowned out.

In New Zealand and as I wrote last week, no political party has signalled what it is going to do with immigration policy settings or quotas if it makes it to the treasury benches next month. My guess is the Labour Party will be governing with the Green Party. If that happens you can expect no real change to immigration policy settings - strangely immigration simply doesn’t seem to be part of either parties social or economic policy mix despite the current economic downturn. The National Party seems to have no ideas on immigration and the changing needs of our labour market which signals status quo if by some miracle they form the next Government.

If and when international travel starts again the smart migrant will be prepared. They will have their papers in order and their bags packed. The competition for available and limited places is only going to heat up when (if) there is a vaccine even if that prospect is still 12-24 months away.

We are working hard with over 600 families many now who have heeded that advice, see the logic and are getting prepared.

Those that have options in Australia can still file their permanent or provisional residence visas and we are filing many. Preparation, lodging and processing times for Australia is still running around 15-18 months to approval with the thick end of a further year on top to get to Australia to activate the residence so those getting things underway now will be well placed when the Aussies allow those with PRVs to enter Australia (right now they are extending deadlines for those with them to travel, as is NZ).

The current NZ Government recently said that skills shortages would ‘primarily’ need to be addressed from within New Zealand. I thought it took four years to train an apprentice, to complete a Bachelor of Education degree, five years to complete an Engineering degree (if there is an intermediate year), ditto Veterinarians and at least six years to complete a medical or dental degree. What do they propose we do in the meantime if we need to see a Doctor or Dentist or we actually decide to start building some of the billions of dollars worth of infrastructure projects this lot keep harping on about? We don’t have the skills in the quantity we require.

The immediate challenge for the next Government in New Zealand is whether they are going to adapt to the new needs of the labour market - both skilled and less skilled - or they are going to stick with the current ‘get a skilled job and have enough ‘points’ and you are in’ strategy.  In many respects the NZ system makes more sense in a non Covid world than the Australian one as ours is labour market driven. In NZ the system is self correcting - if there aren’t enough people to fill annual quotas because they cannot get jobs, the pass mark can fall. If however demand increases, as I can see happening when the border fully reopens, the opposite should happen and the pass mark should go up. 

The big problem with this Covid world however is it is virtually impossible to manage that demand. This time last year the problem was too many jobs being created in NZ and not enough locals to fill them and therefore huge demand for migrants. Now, although unemployment is only 4% and that demand will have fallen as employers nervously try to map their future employment needs, skills shortages are not going away any time soon and to suggest, even in the heat of an election campaign that employers should fill jobs locally is wilfully ignorant of where the skills pressure points are in the labour market. If the Government is re-elected and continue that line, businesses will not expand - they won’t be able to. We rely too heavily on importing the skills we don’t produce enough of.

The reality is rising unemployment is not going to solve the bulk of our skills shortages. At IMMagine we are constantly being approached by recruiters asking if we can get border exemptions if a foreign candidate gets a job - particularly in the trades, Engineering, teaching and IT.

What our next government must look at in the short term is granting border exemptions to a far greater number of occupations than they do now. People are still being offered jobs here but for the most part rely on some low level state functionary to grant a border exemption to travel here to take up the job. And that process is dogged by inconsistent decision making.

As businesses in New Zealand learn to live with the virus (as clearly there is no alternative, eradicating is a pipe dream) employers are going to have to be able to bring in those skills we still don’t have, rising unemployment or not.

The smart migrant then will be ready and waiting. Prepared. Avoiding the ever growing pack queuing up behind them.

Until next week

Iain MacLeod

Southern Man

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NZ Abandons Covid Elimination Strategy

Posted by Iain on Sept. 4, 2020, 12:42 p.m. in COVID-19

The battle lines seemingly are now drawn. The national economy or the health of the nation. Is it naive to think you can have both?

After 102 days of no community transmission what appears to be a border lapse saw the re-emergence of Covid-19 in the community a few weeks ago in New Zealand. Limited to Auckland and the Waikato city of Tokoroa, Auckland was put into level three lockdown around three weeks ago once again restricting work and movement. For the first time we had road blocks in and out of Auckland (a nightmare for workers and probably just as bad for the police and army – suffice it to say it didn’t work very well). That basically meant working from home where possible and restaurants, cafes and schools were closed.

That changed at midnight on Monday this week when Auckland joined the rest of the country in level two which basically meant everything was open but social distancing, regular hand washing and mandatory facemasks on public transport (and recommended when leaving home), saw some relaxation and return to “normality".

New Zealanders, and most Aucklanders, are a stoic and now it seems clear, a fairly compliant lot. Earlier in the year the entire country was locked down for seven long (and for a time, relaxing) weeks. It was pleasantly surprising how few transgressions there were.

The Government claimed it could, through its ‘kind’ management and oversight keep New Zealanders safe from community transmission if we just followed its directives.

Well we did, we took the economic hit Covid is back among us…

The economic damage has been serious and although unemployment continues to be a pleasing 4% (unofficially 5%), underpinned largely by the Government’s wage subsidy and the printing of billions upon billions of dollars, there’s no doubt in my mind that keeping Auckland locked down for any longer than two and half weeks, was always going to be the biggest political challenge facing the Government, only seven weeks out from the election (moved from September to October). And costly – another billion dollars in lost economic activity every two weeks Auckland is closed.

Although most epidemiologists called for another week or two in lockdown given we still have small cases popping up regularly in Auckland I don’t think the government, until now hellbent on some heroic cause to eliminate the virus from the community, could risk the political fallout of continuing to choke economic activity in Auckland, the nation’s engine room.

I think in some respects that while they’ll never admit it, they have got ‘real’ and realised virtually no country apart from Taiwan and Thailand has successfully suppressed the virus and prevented its re-emergence after widespread lockdowns.

So now we get to see what happens.

Each day anything from two to five new cases appear, thankfully and so far all linked to one another (making them somewhat easier to trace and isolate). The pleasing aspect is the Government rolled out an effective testing programme with over 100,000 tests being completed in the past three weeks.

They say the disease is ‘contained’.

Epidemiologists are not so sure.

With everyone back at work and moving around already the signs of social distancing is being largely ignored. Schools are back. Movie theatres, cafes, bars and restaurants are open but limited in the numbers allowed in. Large gatherings (apart from funerals) have been banned in Auckland but Aucklanders are now free to travel around the country. This concerns many outside of the region.

I suspect we will see a small spike in cases but this will be the true test of how well the Government, caught short back in March, has learned and prepared over the past five months. Like many people, I always thought elimination or eradicating the virus would be next to impossible long term - too many people are arriving here from overseas with it. I really do question why we continue to let people in from countries awash with this disease like India - surely a negative test within a few days of travelling should be a prerequisite for travelling (and yes I realise people can still pick it up along the way especially whilst in transit).

The question now is can we learn to live with it and contain it sufficiently so that there’s never more than a few hundred people self isolating or in managed quarantine (those found to be positive are shipped off into quarantine hotels) and keep the rest of the economy moving?

Having spent $36 billion in four months on fiscal stimulus the economic wheels are definitely still turning. Many exporters, particularly of primary products and wine(!) are doing really well. Among the service and manufacturing sectors the nervousness is palpable. The economy sprung back after the first lockdown ended and while the Government is at pains to reassure us that we won’t ‘need’ to lockdown to level 3 again, because they have systems in place, I can’t help thinking that is wishful thinking. I am starting to think that economics now has its nose ahead of health.

I think it is also fair to say patience has run out with the legions of bureaucrats across multiple Ministries, who let’s face it, at the best of times couldn’t organise a good knees up in a brewery. A group of highly regarded and talented business and IT professionals have designed a blue tooth ‘CovidCard’ that would be warn like a lanyard around the neck. The idea being no need to scan QRC codes and no need for a cellphone when you enter any premises. The CovidCard would record (privately) which other cards you came within a few metres of, allowing for quick and easy tracing in the event someone you came into contact with so if someone you’d had a close contact with turned out to be positive you could scuttle off and get yourself a test. The Government has been trying to get us all to use their Covid phone app and to scan QR codes. They haven’t been successful overseas and are only being used some of the time by some people here.

These bright things from the private sector have walked away this past week citing ‘useless’ bureaucrats with their own agendas operating inside the Ministry of health (among others).

I look with some envy across the Tasman where the Australian government is talking about tax cuts to stimulate a private sector led recovery. Here it seems the left wingers in Government think they have all the answers and their thousands of bureaucrats will lead us back to where we were pre-Covid. It seems to me the Labour Party want us to marry them, to honour and obey till the polls do us part.

Looks to me like we will be more like Queensland or New South Wales in future - inevitable outbreaks given no border that has any overseas travelers crossing it today is going to be 100% secure - but dealing with the outbreaks quickly and effectively, allowing the significant majority of wealth generators to keep doing what they do so well. While the bureaucrats bungle away behind the scenes but with their hands on the tiller.

Our smug complacency having reached that 102 day ‘no community transmission’ milestone has been well and truly shattered but for now anyway Aucklanders have done the right thing and got this beast under control again. The cost of $500 million a week though is simply too high to be ignored.

Now we face the next chapter of this battle and the true test of the Government’s strategy to contain, suppress and try and eliminate the virus.

So far, a guarded, so good. We cannot and I am sure will not tolerate any more lockdowns.

Until next week.


Iain MacLeod

Southern Man

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Tags: Health | Economy | covid-19

Trust me, I am a bureaucrat

Posted by Iain on Aug. 21, 2020, 1:39 p.m. in COVID-19

New Zealand and Australia long ago socialised education, healthcare and social security. I’ve always believed in it because it has allowed our nations to avoid the worst of the inequalities seen in so many countries that don’t underpin their societies in this way. An imperfect model to be sure but I haven’t seen any better model.

When I was ten years old (and I should point out an ardent communist - it didn’t last) my Uncle said to me that I should always remember that in a democracy there is two Governments - ‘an elected one and the permanent one’. He pointed out to me, being inside the political scene, that the civil service was the permanent Government. It is they who really run things. That has always stuck with me and I am reminded of it on an almost daily basis.

After thirty years dealing with the ineptitude and chaos that is immigration departments, particularly in NZ, now more than ever I’m questioning the whole idea of handing over so much control to people who may be well intentioned but have zero clue how to run large organisations and where there is it seems virtually zero accountability. I’m not for privatisation and this is not some neo-liberal rant, but there has to be a better way of running things in departments that offer a service like visas. Or protecting us from a virus, in ways that don’t expose locals, migrants and employers to worse outcomes than necessary in the way this pandemic has.

With Auckland back in Level 3 (not lockdown but severely limiting exposure to each other) I see real parallels between the Ministry of Health and its handling of the epidemic response and the headless chicken act we witness daily inside the immigration department.

In June the Minister of Health announced that ‘border facing staff’ would be routinely tested for the coronavirus. This week, more than two months and another lockdown later, we learned it never happened. Only under questioning in Parliament did the Minister of Health admit it. Less than 40% of ‘border facing‘ staff had ever been tested and that was being done on a voluntary basis. In the private sector world I inhabit someone would have lost their job if for no other reason than repeated inferences testing was being done on these staff was being delivered at daily press conferences was simply untrue. When the PM, cornered this week, was forced to admit she didn’t know either but given her cabinet had instructed months ago it was to happen, all she had to say was ‘Our expectations haven’t been met’. Oh really PM? You never asked for a report confirming that the one group of workers, the one group more than any other single group in this country that should be tested, was being tested? I know you’re busy PM, but why?

Given her politics I suspect too much believing that bureaucrats can and will deliver what the politicians want. Flawed thinking in my experience.

The Ministry couldn’t roll out the testing everyone including the PM thought they were despite having at least four months to do so. It seems they didn’t seem to feel the need to inform their political masters. Which to mind says something about where true power lies.

The reason finally given for this obvious failure? Making the test mandatory represented a potential infringement on the civil liberties of those workers. Apparently ordering a third of the nation to stay in their Auckland homes doesn’t play on their minds in terms of curtailing personal freedoms and liberties.

I get the feeling much of our (smug) success of going 102 days without community transmission was as much about good luck as good management. Ministers had expectations of the bureaucrats the bureaucrats couldn’t deliver. The PM, her cabinet and people were kept in the dark.

The same thing is going on inside the immigration department.

A few weeks ago it was announced that most work visa holders whose visas were expiring this year would get an automatic extension. That was a sensible, pragmatic and clearly political decision. The one obvious missing piece to that puzzle was the partners and children of those work visa holders. What about them? Oh, we were told, they must apply for their own extensions. Form, fee, passport, evidence of relationship, etc. Call me stupid, but where’s the logic in that we asked?


Yesterday it was announced that partners and children would now also be covered in the same way. Finally(!) but several weeks of fear and frustration for migrants already dreading the daily news cycle and how their plans and dreams might be dashed with every sunrise. That earlier decision had clearly been made with no comprehension it appears of the consequences for the families of those work visa holders.

I appreciate politicians are supposed to make the big calls but given most Ministers lack any clue about their portfolio (what Minister of Health ever worked as a Doctor, or what Minister of Immigration ever worked as an immigration adviser?) I can see how the bureaucrats sometimes get stuck in the middle of dumb policy but most do have input as Ministers ‘seek advice from officials'. Unfortunately I have yet to find any INZ manager that understands how the real economy works, how the private sector operates, how decisions are made by employers in a competitive marketplace because almost exclusively none of them have ever worked anywhere but inside government. 

Coupled with this ‘information deficit’, as they’d probably describe it, the immigration department is trapped in an accountability vacuum because some idiot decided after some dodgy goings on by a Deputy Secretary of INZ years ago, that no manager or supervisor can direct subordinates on what decision to make on a visa application. That’s true!

We have then a powerful ministry, unaccountable to its customers and Ministers that don’t have any real clue about their portfolios.

Why does the civil service get it so wrong so often?

I’m convinced having had a ring side seat at the circus for three decades it’s simple. They have no competition for their service. When they serve up the slop service they do we can’t go down the road to a competitor, because there aren’t any. As a Government monopoly they can never go out of business. Poor service and appalling decision making has no impact on their tomorrow like it does for those of us who are kept sharp by the fear of losing our homes if we don’t deliver what our customers pay for.

At least in the health sector, although it is tax payer funded there is a high degree of coordination between the public and private sectors. Many Specialists for example are self employed but operate in public hospitals.

I believe in socialised health, education and giving guarantees to the retired of a life of dignity, as all New Zealanders do.

What I don’t much care for is the way New Zealand and Australia have handed so much power to civil servants who are not accountable to the ‘customers’ they ‘serve’.

Heads should roll over the lack of border staff testing. Heads should roll at INZ for their constant operational failures and their dismal response to this pandemic.

But they won’t.

That socialist ideology that serves us so well in so many areas of our society and binds us together far better than in many other societies is not always suited to delivering products and services like visas and a great many other services.

A little accountability and sensible management would be a good place to start however.

Until next week

Iain MacLeod


Southern Man

Tags: Immigration

Sophie's Choice

Posted by Iain on March 27, 2020, 1:10 p.m. in COVID-19

You remember that Meryl Streep movie, in which, as she arrived at the concentration camp in Germany during World War II, she was forced to decide which one of her two children would live and which one would die? The choice wasn’t made for her, she had to make the unthinkable choice herself. Harrowing in the extreme, I can still picture the scene. Seems our national and global leadership are now facing similar choices and our nations and the world better hope they make the right ones.

The problem is, internationally, there seems such little co-operation or commonality of thought. Despite the science.

What is clear is that none of us can escape the virus. Even on lockdown the science suggests given how infectious it is, between 40% and 80% of all humans are eventually going to get it. What a lockdown attempts to do is to ensure we don't all get it at the same time. Because, if we do, around 18% of those to catch the virus will need hospitalisation, around 4% of them need to be in intensive care units and we know that it will prove fatal to somewhere between 2% and 4% of those catching it.

That will crash health systems everywhere as we've seen in Italy and we are now witnessing in the United States, beginning with New York.  (Don’t get me started on what a ‘for profit’ health system looks like during an epidemic. Those against socialised health systems take note of how bad it is even when you aren’t making decisions based on making a dollar out of the illness or operation!).

Already in Italy ‘Sophie’ has had to make her choices on who lives and who dies.

A week or so ago, I had a very interesting discussion with my business partner Myer, because Australia is taking a very different approach to this pandemic than New Zealand. As someone living in Melbourne, Victoria, at least he has a State government that seems to be taking this more seriously than some of the other states and the federal Government, despite the platitudes. Myer is terribly worried about the health consequences of not locking down the whole country.

According to the Australian Prime Minister, his medical experts have suggested you can also slow down the speed of the spread of the virus without a full national lockdown. That does seem rather at odds with the medical advice being given to every other government globally. At the best of times it is hard to get the State and Territorial governments that form part of the Commonwealth of Australia all singing from the same song sheet. Right now it seems impossible as the squabbling continues.

Australia it seems is following more of the American model of, to some extent, let this virus rip because to do otherwise it's going to destroy the economy. I find that so strange given they run a publicly funded healthcare system for the most part, so they don’t have the health insurance and profit motivated companies and hospitals to deal with.

For a nation that promotes giving everyone a ‘fair go’ and which is for the most part a socialist democracy, their decisions at national level see puzzling.

It seems to me there are only three courses of action: 

1.       Full national lockdown including shutting down freedom of movement within countries and closing of national, and where appropriate, state borders.  The New Zealand, South Korea, China, Hong Kong, Taiwan model.

2.       Partial lockdown relying on social distancing and mass testing, tracing and isolation to prevent the rapid spread of the virus — the Singapore and South Korea model

3.       Let the virus rip and basically allow the old and otherwise medically compromised to die - the ultimate in ‘taking one for the team’. The United States and Australian Federal Governments are two obvious examples. 

Of course the big debate I'm sure that our Government, like all Governments everywhere had, revolved around those three options, knowing that the choice they ran with was always going to cause harm — the key I guess was trying to decide where the balance lay between health and the economy. There was no obviously right answer because we haven’t been in this position before.

The fundamental question to be answered was what price are we willing to pay to ‘flatten the curve’? That price being in terms of economic and physical health.

Is locking down of entire countries, where they essentially shut themselves off to the world as New Zealand has now done, the way to cure the infection but causes the death of the economic system as we know it?

Those following the New Zealand model are taking a very humanitarian view where every life is precious and although it's important to keep the economy functioning as best we can, the economy is not going take precedence over "flattening the curve" and saving as many lives as we can.  That might come at a proportionally greater economic cost potential, but it is the path new Zealanders have chosen.

The US, and to a lesser extent the Australians, seem ready to throw a lot of people under the viral bus. If, as the early modelling suggested, around 2% of Australians who catch this, die, that is the price that their political leadership seem willing to pay in order to try and keep the wheels of their economy, kind of, turning.

Some rough maths — if 60% of Australians get it that's going to be something like 13 million people, minimum. That’s almost 2 million people needing to be in hospital. If 4% of them die, that's around 500,000 people. It's quite a big number to try and justify but it seems in order to attempt to keep the economy moving, that’s a price they are willing to pay.

In the US, the death toll potentially based on pretty simple maths runs into the low millions of deaths but that seem the price the White House is willing to pay to keep Wall Street happy.

I do note, importantly however that actual death rates are not matching the death rates predicted in the modelling. They are orders of magnitude lower. For example the ‘models’ suggested 400,000 deaths could be expected in Italy but the experience suggests a few thousand.

No matter what the death rate, there will be many countries where enforcing a complete lockdown will simply be impossible to police. I watched a video last night shot in South Africa hours after the three-week lockdown was announced. It was ‘business as usual’ out in the lower socio economic suburbs and townships. The middle class and wealthy people already live behind high walls, electronic gates and high security and will find it quite easy to isolate themselves (as long as the electricity stays on and that already doesn’t happen with any certainty). I wrote week or so ago, once this virus gets into the townships of South Africa and every informal shanty town across Africa, Asia and South America, the consequences are too frightening to contemplate - I suspect the death rates will be very high and their economies will be in real danger of absolute collapse.

I am no expert, but in New Zealand I think it's fairly clear we are going to be able to flatten the curve, but clearly not eliminate the infections and that will mean our hospitals are going to come under enormous pressure in the next few weeks. We will however preserve some chance of them not being overwhelmed.

And what follows the lockdown?

In my view there is simply no way that our borders will reopen when the lockdown ends. As we are seeing in China and Hong Kong the past week there has been a spike in reinfection as international travellers are bringing the virus home.

That means months of limited cross border travel.

I think at best what it means is for many months after the infection has worked its way through the New Zealand population, we will limit who can enter the country. As a nation of exporters that will be difficult. The economy is going to take a giant hit. Our government at least has the capacity given its balance sheet to borrow big and borrow cheap to grease the commercial wheels. For a few months anyway.

I suspect as and when we allow people back into the country they are going to be forced into two weeks of mandatory quarantine — not just self controlled isolation. At least I hope so because this virus is here to stay in one form or another.

I expect the government will set up quarantine centres/areas where people will have to be for two weeks after they come to the country.

Long term semi closure of the borders seems the only way of going when so many countries are acting in a slow or cavalier way or don't have the public institutions to enforce a lockdown.  I read last night that in Pakistan some of the Imams are not cancelling Friday prayers for example. I see in many countries Christians are still gathering for their worship and sharing communion wine out of the same goblet.  I guess if God is on your side your health system won’t collapse and your people won’t die (or presumably something better awaits when you do).

All economies are going to be smashed to a greater or lesser extent and the next few months will see millions of people around the world lose their livelihoods. That will lead to social instability. And that in itself might put entire economies out of action.

I am not saying the way our Government has approached this is the only way. Being a series of large islands surrounded by a lot of ocean makes our borders very easy to control of course. Pakistan, South Africa and to a lesser extent even the US cannot shut themselves off entirely.

Getting through the next month or so in lockdown is presenting its challenges for us at IMMagine but we are all online, our filing systems are all cloud based and so far so good. I couldn’t be more proud of the team. Lots of thinking ‘outside the box’ has meant most clients probably don’t know we have scattered to the four winds across Auckland and Melbourne.

The Immigration Department as an essential business is working as best their antiquated systems allow. Their communication continues to be woeful but luckily I have a senior manager doing his very best to answer our questions as best he can. At least we know what visas are and are not being processed.

A shame the $38 million, and counting, the department has spent in recent years to get all resident visa applications filed and processed online, has not led to any ability to actually file them online. You have to love government IT projects (not).

Last, but by no means least I always say ‘never waste a good recession’ and we are now well advanced with plans to be able to start presenting our popular immigration seminars, online. We should be presenting the first in the next couple of weeks.

Stay tuned.

Until next week

Iain MacLeod

Southern Man

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