+64 9 359 9319

+64 9 359 9189

Physical Address:
Unit 2M, Level 2
55-57 High Street
Auckland City
Auckland, New Zealand

Postal Address:
P.O. Box 99606
Auckland, New Zealand

Ask Us Guide


How Does It All Work?

Account and Access

By reading this you will have already created your account, which you can use to ask multiple, single answer questions. Your account remains active for three months, after which we will close it if you haven't asked any questions. Each time you post a question to us, we will charge you AUD$20.00 and then send you a response within two business days (usually answered the same or next business day - depending on demand).


All payments you make are processed through PayPal and you can either use your PayPal account (if you have one) or use a credit card via PayPal without needing an account. We do not store your credit card information as the transaction is completed through PayPal and not our site. Your question will only be answered once payment has cleared through the system although this is usually instant.


We have created a guide (on the right hand side of this page) with some examples as to how to ask your question. As our service is designed to provide answers to single, specific questions you need to make sure you ask it in the right way. We cannot answer very broad questions (usually thing like, do I qualify?). If we feel your question is too broad or vague we will email you to try and clarify it or respond as best as we can.

Who answers the question?

Your question will be reviewed and answered by a member of the team who is qualified and experienced and licensed to provide advice. 

Ask The Right Question...


The following are examples of how to ask your questions in a way that we can answer:

  • Do I need a Police Clearance from my country of citizenship, even if I have never lived there?

  • Do I need a medical for a Work Visa?

  • What is the age cutoff for the Skilled Migrant Category?

  • How long must I have lived with my partner to qualify for a Visa?

The following are examples of questions that are too broad or vague and we wont be able to answer:

  • Do I qualify for Residence? (we don't know enough about you to answer this)

  • I have a job, can I apply for Residence or a Work Visa? (we would need to know more about you and the job to answer)

  • Can I bring my parents? (we would need to know more about your parents)

If your question is related to general eligibilty (for you or someone else) then consider our free preliminary evaluation or full assessment options on this site.

Remember to make your question as concise and specific as possible so that we can give you the most accurate answer.

It's just a thought...

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Auckland, New Zealand

Level 2, 55-57 High Street, Auckland, New Zealand

+64 9 359 9319 | Contact Form

Melbourne, Australia

Level 2, 517 Flinders Lane, Melbourne, Australia

+61 3 7020 2981 | Contact Form

New Zealand

All of our advisers are individually licensed by the Immigration Advisers Authority (IAA)

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All of our advisers are individually licensed by the Migration Agents Registration Authority (MARA)

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